Return And Cancellation Policy | Gaya Home

Return & Cancellation Policy

Return And Cancellation Policy

At Gaya Home, we want the purchase process to be clear from the beginning. This policy explains important details about cancellations, deposits, product acceptance and customer support.

Versi Bahasa Melayu

Di Gaya Home, kami mahu proses pembelian jelas dari awal. Dasar ini menerangkan perkara penting tentang pembatalan, deposit, penerimaan produk dan bantuan pelanggan.

Important note: Once a purchase is made, Gaya Home does not offer refunds. This applies to all products, services and deposits made to Gaya Home.

Nota penting: Setelah pembelian dibuat, Gaya Home tidak menawarkan pengembalian wang. Dasar ini terpakai kepada semua produk, perkhidmatan dan deposit.

No Refunds

By completing your purchase, you agree to the no-refund policy for all products, services and deposits.

Cancellation Before Delivery

If you cancel before delivery, any paid deposit is non-refundable. Please inform us immediately if you need to cancel.

Deposit Agreement

Placing a deposit is a commitment to purchase. The deposit secures your order and supports preparation and handling for delivery.

Product Acceptance

After receiving your item, please inspect it immediately. Acceptance of delivered goods confirms your acknowledgement and acceptance of the product in its current condition, including quality and condition.

Assistance And Questions

If you have questions or concerns about your order or our policy, please contact our customer service team. We are here to provide clarity about our service.

We appreciate your trust and commitment when choosing Gaya Home for your furniture needs, and we aim to support your decision with a transparent and clear policy.

Need To Ask About Your Order?

Contact our team for clarification before continuing your order.